Shipping Policy

Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays.

Delivery Times
Estimated delivery time is 6–10 business days after dispatch. Processing time is additional to delivery time. Delays may occur due to customs, holidays, or carrier disruptions. Delivery before a specific date, including Halloween, is not guaranteed.

Shipping Costs
Shipping charges and any applicable free shipping offers are displayed at checkout before payment.

Order Tracking
Once your order ships, you will receive an email with tracking information. Please allow time for tracking updates to appear.

Shipping Address
Please confirm your shipping address before placing your order. Contact us immediately if you notice an error. Address changes may not be possible after dispatch.

Order Issues & Support
If your order is delayed, missing, or arrives damaged, please contact us through our website with your order number so we can assist you.